Terms of Service

Last updated: August 2026

Overview

These Terms of Service govern the relationship between RetroForge Supply ("we", "us") and clients ("you") who engage our B2B retro cartridge manufacturing services.

Orders & Quotes

• All quotes are valid for 30 days from issue date
• Minimum order quantity: 50 units per title or project
• Sample production requires project confirmation
• Bulk production begins after sample approval and deposit

Payment

Deposit and payment terms are specified in each quote. We accept bank transfer and other methods as agreed.

Lead Times

• Samples: 10–15 days from project confirmation
• Bulk: 15–30 days after sample approval and deposit
• Lead times are estimates and may vary with project complexity

Intellectual Property

Clients retain sole responsibility for securing all IP rights and project-file licensing. See our IP Compliance Policy for details.

Shipping

We ship to North America, Europe, and Latin America. Shipping terms and costs are specified in each quote. Export packing is included.

Warranty

We warrant that products conform to approved samples. Defective units will be replaced or credited at our discretion. Claims must be made within 30 days of receipt.

Limitation of Liability

Our liability is limited to the value of the goods supplied. We are not liable for indirect or consequential damages.

Contact

For questions about these terms, contact sales@retroforgesupply.com.