Privacy Policy
Last updated: August 15, 2026
RetroForge Supply ("we", "us", or "our") operates the website https://retroforgesupply.com (the "Site"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have under applicable laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended.
1. Who We Are
- Company operating name: RetroForge Supply
- Contact email: sales@retroforgesupply.com
- WhatsApp: +1 707 908 8666
2. Information We Collect
a. Information you provide voluntarily
When you submit an inquiry (RFQ) through our contact form, email us, or message us via WhatsApp, we may collect: your name, company name, business email address, phone number, and the details of your inquiry or project requirements.
b. Information collected automatically
Like most websites, our Site and its service providers automatically collect certain technical data when you visit, including: IP address (may be truncated/anonymized), browser type and version, device type, operating system, referring URL, pages visited, time spent on pages, and approximate location derived from IP address.
c. Cookies and similar technologies
The Site uses cookies and similar tracking technologies. See Section 4 below.
3. Analytics and Measurement Tools
We use Google Analytics 4 (GA4) (Google Ireland Limited / Google LLC) to understand how visitors use the Site and to improve it. GA4 collects usage data such as pages viewed, session duration, and traffic sources. You can learn more and opt out via Google's settings: https://tools.google.com/dlpage/gaoptout.
Analytics data is used in aggregate to measure traffic, understand visitor behavior, and improve Site content. Where required by law, these tools only load after you provide consent via our cookie banner.
4. Cookies
Cookies are small text files stored on your device. Our Site uses:
- Strictly necessary cookies — required for the Site to function (e.g., security, remembering your cookie preferences).
- Analytics cookies — set by Google Analytics, used only with your consent where applicable.
When you first visit, a cookie banner lets you accept or decline non-essential cookies. You may change your preference at any time by clearing cookies for this site. You can also control cookies through your browser settings.
5. How We Use Your Information
- Respond to your inquiries and provide quotations
- Perform and manage our business relationship, including order processing and customer service
- Analyze Site usage and improve our content and services
- Comply with legal obligations and enforce our Terms of Service
We do not sell your personal information, and we do not use it for automated decision-making or profiling with legal effect.
6. Legal Bases for Processing (GDPR)
- Legitimate interests (Art. 6(1)(f)) — responding to business inquiries, maintaining site security, and aggregated analytics
- Consent (Art. 6(1)(a)) — optional analytics cookies
- Contract (Art. 6(1)(b)) — processing necessary to perform a contract or take steps at your request
- Legal obligation (Art. 6(1)(c)) — where retention or disclosure is required by law
7. Your Rights
If you are in the EEA/UK (GDPR), you have the right to: access, rectify, erase, restrict or object to processing, data portability, and withdraw consent. You may lodge a complaint with your local supervisory authority.
If you are a California resident (CCPA/CPRA), you have the right to: know what personal information is collected, request deletion, correct inaccurate data, opt out of sale/sharing (we do not sell personal information), and not be discriminated against for exercising these rights.
To exercise any of these rights, contact us at sales@retroforgesupply.com. We will respond within the timeframes required by applicable law (generally within 30 days).
8. Data Retention
Inquiry and customer communications are retained for as long as necessary to respond to your request and for the duration of the business relationship, plus any period required by applicable tax, accounting, or commercial law. Analytics data is retained according to the applicable service provider's retention settings.
9. Data Sharing and International Transfers
We share personal data only with: service providers that process data on our behalf (e.g., hosting/analytics providers listed above), and authorities where required by law. Some recipients are located outside the EEA/UK. Where required, transfers are safeguarded through appropriate mechanisms such as the EU Standard Contractual Clauses or adequacy decisions.
10. Security
We use HTTPS/TLS encryption across the Site and rely on platform-level security provided by our hosting provider. No method of transmission over the internet is 100% secure, but we take reasonable technical and organizational measures to protect your data.
11. Children's Privacy
The Site is intended for business users aged 18 and over. We do not knowingly collect personal data from children under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
13. Contact Us
- Email: sales@retroforgesupply.com
- WhatsApp: +1 707 908 8666